rheem xg38t06en38u1 parts
rheem xg38t06en38u1 parts
0000427102 00000 n Will never use Rheem again! Conversation over. Had for 11 months and it also quit working. 0000444693 00000 n 0000528050 00000 n 0000520386 00000 n How do I know I can trust these reviews about Rheem Water Heaters? This have been going on since January and still no real response from them. Penco's Rheem was installed and did not leak at all, no leaks, we are finally taking baths. 0000521753 00000 n 0000428620 00000 n However, I have tested the thermopile with my voltmeter and its getting signa (~29ma)l, and there is resistance. They do not honor warranties and make all sorts of excuses to not have to replace anything. I had a Rheem tankless water heater model # ECOH200DVLN. 0000471796 00000 n I called the 800 number they had on the sticker. Rheem is telling me they will send a certified plumber with a new HWH and replace it at their expense. How does that work/ Don't buy a Rheem unless you want a low quality product that the company won't cover when it is broken. We were told the starter was bad & that the part would be FedEx to us. 0000524745 00000 n No solutions and no help to follow up from our rep or Rheem to date. Had to technician come out and check it out and they don't argue with them like they didn't know what they were doing. 743.00 dollars for a 10 month water heater, never again. ET. I bought a Rheem Water heater at Home Depot in Daphne, AL two weeks ago. 0000463726 00000 n 0000531948 00000 n Apparently this is what these companies count on the customer getting fed up to the point we choose to buy another water heater for $800 every 3 years in exchange for a hot shower!!! 0000452186 00000 n Yes, imploded. 0000555442 00000 n 0000539625 00000 n When I told them to look up the serial number of the one the new leaker replaced the agent claimed we are not having much luck with their heaters, we would send it back and put in a John Wood but Rheem won't give us a refund. Lol. 0000515471 00000 n Said nothing he could do would expedite the part. Create an account to follow your favorite communities and start taking part in conversations. The stairs are for a deck and are 12' in the air. 0000007574 00000 n They don't make them like they used to. 0000426421 00000 n Paid $1600 for the heater. I bought a Rheem water heater in May 2017 from Home Depot. I bought a newer house in 2010 with my wife to start our family. 0000158005 00000 n But when I light the pilot (blue light 1 time every few seconds), I turn the burner on and it doesn't light. Rheem comment although they have agreed to replace the heater not sure yet if they are paying the $2000 install fee was that they very seldom have what they call a leaker. The second was the Professional RTEX-27 series which is classified as a whole house water heater. My experience thus far with Rheem and the support has been dismal. Hot water heater is gurgling and making thudding noises. Meaning I would have to pay upfront and then invoice Rheem. 0000531561 00000 n Now 14 months later our heater that cost more than a small car is leaking. Warranty not being honored. 0000589958 00000 n 0000451459 00000 n Guess what, expedite or not, my claim is still in limbo somewhere. Wonder how that one will turn out. 0000007926 00000 n 0000580103 00000 n 0000602484 00000 n I will be finding out if they used Rheem, if it is someone else I will, I think I will be using whoever they are using! 102 0 obj <> endobj xref 102 239 0000000016 00000 n Rheem toll-free at 866-369- 4786 from 7 a.m. to 7 p.m. CT Monday through Saturday and from 8 a.m. to 3:30 p.m. CT on Sunday or online at. 0000008436 00000 n I call Rheem. 0000523051 00000 n They asked me to take some photos of the heater. 0000575745 00000 n I will definitely not be buying another water heater from Rheem ever and I will make sure everyone I know is aware of their lack of friendly customer service and a heart. 0000448656 00000 n So HD has a cheaper version and it's also less quality. 0000530785 00000 n 0000437310 00000 n I couldn't care less the temperature of my showerbut I have to hear everyone else complain. The rating plate is located near the bottom of the unit. Very displeased with Rheem warranty experience. 0000531415 00000 n 0000534487 00000 n Lol. Very poor PR for Rheem. Its is right on par with others experiences with Rheem. But I'm sure to get these guys to install the whole thing it would be even more $$$ for about half hour more work. I have the dreaded Honeywell Thermopile Gas Valve. I called and was sent an email and opened up original case where I sent pictures of my burnt up water heater (which I still have my pictures) which this water heater was 4 years old and a part of a recall. Honestly, they should drop their current business for two reasons: poor product quality and very low-grade customer support. No! 0000008258 00000 n The townhouse was under major renovations until October 2016 when we moved in. 0000539700 00000 n See you all in 3 years. 0000519992 00000 n Im going to drain it, drag it up the stairs, load it in my pickup and return it to Menards. Recalled water heaters have the following model number and have a serial number within the following ranges: Consumers should immediately turn off and stop using the recalled water heaters. 0000007878 00000 n 0000519715 00000 n 0000530639 00000 n That sounded fishy, since the store's policy doesn't require Rheem's authorization. 0000445374 00000 n He said that it didn't matter because it wasn't in code and they won't cover it. 0000525690 00000 n I have searched the subreddit for my problem and it sort of matches others'. I am a single parent working part time for LAUSD on summer break with $766 to my name. The team I met who fixed or checked things were really nice, but really Rheem far too slow! 0000271985 00000 n Burners Copyright 2022 Consumers Unified LLC. I have yet to see this supposed part that was issued. 0000532999 00000 n I got hold of their technician, the technician explained that I had to take apart the water heater and change some parts on it that he would send me. 0000008304 00000 n 0000460837 00000 n 0000269110 00000 n CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. I have the pics they requested and a video of the heater leaking for anyone that might be interested. I get that. 0000008351 00000 n 0000426872 00000 n Came home, installed it. I was wondering why we had to wait so long when everyone else seem to get it fix within 24hrs! This was Sunday 1st July and Monday 2nd July! I was shopping around for a tank and it finally clicked, why don't I see what brand we have now, as 13 years is pretty darn good. It failed, Rheem labels the water heater not to take the water heater back to Home Depot but, to troubleshoot the problem thru the phone with them, after they think they know what the problem is, they mail you parts for you as a customer, replace them (like the customer is a plumber or a technician). After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Now five days without hot water. A Wood heater will last years without problems, ask your plumber before you buy not the "experts" at the Home Improvement stores. 0000529750 00000 n A0515XXXXX 0000528696 00000 n Be Warned! 0000008212 00000 n Your recently viewed items and featured recommendations, Select the department you want to search in, Pilot/Thermopile Assembly Kit for Natural Gas, SP20832A - OEM Upgraded Replacement for Rheem Water Heater Natural Gas Valve, Rheem 18kW 240V Tankless Electric Water Heater, Rheem / PROTECH SP20075 Pilot Assembly Gray, 8.9X5.9X2.8 inches, SP20790 - Rheem Upgraded OEM Water Heater Ignitor Igniter Pilot Assembly Kit, Rheem Mid-Efficiency 8.4GPM Outdoor Natural Gas Tankless Water Heater, Rheem SP20076 Water Heater Pilot Assembly Kit - Liquid Propane, Rheem RTGH-84DVLN-2 Professional Prestige Series: 8.4 GPM Indoor Tankless Water Heater, Gray. Currently no videos available for this product from the manufacturer. 0000479678 00000 n 0000270901 00000 n 0000005664 00000 n 18 months ago I bought a Rheem water heater from Home Depot and had it installed by them. Since then, until the current date May 9, 2018 the issue has not been resolved. or Fri. When I called that company CNJ said they hadn't been called & weren't available before Thurs. Then to top it off, if I want to replace the defective unit I HAVE TO PAY THE DIFFERENCE IN PRICE. June 18, 2015, I purchased an American Standard from a private retailer after researching the best water heater to purchase which also lasted only 3 years. 0000269222 00000 n Second one leaked while we were on vacation and flooded parts of the basement. The recalled water heaters are gray and have the Performance Platinum Rheem logo decal on the front above the thermostat control panel. I told him I bought a brand new water heater. 0000425490 00000 n 0000571407 00000 n I also posted a video on YouTube of the water heater pouring water out. Rust on the tank is a sign of failure of the inner lining and will only get worse. Never told to us, or I wouldn't have purchased. 0000452302 00000 n They have send the replacement part each time but it fails in four months. Hell, let's add $200: That would make, at most, $450 for labor and 410. That was amended to say the CNJ Service had been notified. 0000007526 00000 n 0000519676 00000 n It's only 3 years old. 0000535299 00000 n From the start it leaked on the cold water supply side. People, please don't buy Rheem, not worth it when you have to be hold 45 minutes on the phone with them or call them every month to check on your warranty claim just to hear the same excuse. Probably wasting a day in the process. We have decided to replace our hot water tanks before it fails. 0000526991 00000 n They tell me to call Home Depot. 0000272366 00000 n Over a month to be told that it is the wrong unit and it is not meant for our cold climate and a small collector system. But would it still get the ok signal (blue light) if it was bad. Rheem support said they would send a plumber, who did call nor show up. I needed to replace a 40 gallon gas water heater in a basement. They're cheaper build quality, and I've found the wholesale versions to be far more reliable. Sounds like I could buy the compressor myself and hire them for $250 to install the thing. Water Heaters They are going to sell you what they make the most margin on. I have bought two Rheem tankless water heaters in the last three years. 0000539479 00000 n 0000530493 00000 n I bought the replacement heater from the local Menards store. Boilers The water heater worked perfectly until the beginning of March 2018, when we started to get the ERROR code "11". This needs to get straightened out because there is no help at all because I am out a lot of money to get this taken care of when Rheem should have taken care of a majority of the expense. 0000443634 00000 n 0000526337 00000 n This is not the warranty I expected. One of our sales associates will contact you ASAP. 0000269306 00000 n 0000589237 00000 n They give you the runaround all the time. Also, when you return the unit Rheem refunds on a pro-rated basis. The unit was in warranty when it started leaking from the inside all over my basement. Expansion Tanks The 1st one lasted under 4 years but because Rheem only offers a 4 year warranty from date of manufacture not install we had to fork out $15,000 to have another heater installed Dec 2016. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Press J to jump to the feed. They cannot send any tech to fix it or find the issue. 0000537380 00000 n Mon. I have been on the phone back and forth with these people for 2 months and I still do not have hot water. ConsumerAffairs is not a government agency. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates. The third Rheem hot water heater 50 gal, tall version was bought this evening. Its location on this page may change next time you visit. 0000550781 00000 n Here's the kicker, a used Lennox XP14 goes for $700. They asked for pictures, which I sent them. Called Rheem. 7 months later it failed right on Christmas Eve. This unit has a 6 year tank warranty on it, and its less than 2 years old. All links are just pictures of my hwh and such. The water heaters have a rating plate near the bottom of the unit with the model number, date of manufacture and serial number. I had to replace the water heater down there. Venting, Rheem SP12638 2" Rubber Coupling for Blower Assembly, Powervent 2, Rheem SP10399B Pilot Assembly - Natural Gas, Rheem AM25206 Vent Hood - 4" - NPN AS25206-2H, Rheem AP14720-1 FV Sensor Harness - Harness for SP20127 Vapor Sensor, Rheem SP35871AB Element Wrench (Fits 1-1/2" Hex) - See New Part# PT49057, Rheem AP12953 5" to 6" Adapter, Direct Vent, Rheem SP20003 Nipples - Heat Trap - 3/4" NPT x 3" - Pack of 2, Rheem Spiderfire, SP14157, Blower Control Harness-GHE Series - AP14157-3, Rheem SP6830 Adapt-O-Flange Element Conversion Kit, Rheem SP11526C Anode Rod 0.9" X 44" - Magnesium, Rheem SP8980B Pilot Assembly - Natural Gas, Rheem Spiderfire, SP14159, Gas Valve Harness-GHE Series, Replaces Flammable Vapor Detection Sensor AP13447-3, Rheem SP8346 Pressure Relief Valve, Side Mounted Models, Long Shank up to 100,000Btu's, Rheem Spiderfire, SP14158, Main Power Harness-GHE Series, Rheem SP8384B Pilot Assembly- Natural Gas (0.0115 orifice), Click Here to View Our Special Sale Items. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. And I will definitely go wholesale on the next round. 0000571831 00000 n 0000428390 00000 n 0000569458 00000 n 0000578105 00000 n I call the company and they are rude with me. I get charged $700 L.A.B.O.R. It's acting like and indicating a bad thermopile. Update to my post earlier today. Get Notified About Each Recall via Email. CPSC.gov is an official website of the United States government. Several times every winter this would happen. STAY AWAY FROM RHEEM PRODUCTS. Plumbing 0000522364 00000 n Thanks for the awesome customer service Rheem. Friday night, May 25, the pilot light went out. 0000596858 00000 n 0000471835 00000 n Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Unsubscribe at any time. 0000451306 00000 n There goes our summer savings again. My basement flooded nearly three years ago. 0000463053 00000 n It's now 2 1/2 month (March 16th, 2018) and my claim was still not processed. Going with the same model allowed for quick replacement which when your business is closed because of lack of hot water fast is best. morning we called Rheem. However, this is warranty work we're talking about. 0000444559 00000 n I have cleaned under and around the combustion chamber, made sure I'm getting gas to the burner, No soot on burner or around vents. There is no way anyone can go this long without a water heater literally 1 1/2 months. After speaking with several plumbers it was determiners that the internal seal had cracked, making it unserviceable. Water Boosters I expect Rheem to bear the entire cost of fixing it in the first year -- not to send junk and make a customer bear the cost of repairing their mistake. 0000007622 00000 n Water Filters March of 2018 we noticed that we had no hot water and there was some leaking in the pan below. Which is really odd they would give me a new case number they must have gave me a new case number since they didnt want help out with a recalled product. I contacted Rheem. 0000427199 00000 n 0000459823 00000 n 0000536663 00000 n 0000521534 00000 n 0000535983 00000 n We were unable to keep it relit. After doing some research and talking with a few people in the industry, it's apparently common for these companies to charge full rates for "warranty" repairs. 0000459438 00000 n Please check product description or call our sales support team if you have any further queries. 0000457558 00000 n 0000008399 00000 n 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) Let's add $100 for the 410. 0000450173 00000 n They did come on Thursday 5th July, to fix it! 0000529217 00000 n 0000538472 00000 n Nobody asked about the size of the collectors. 0000425720 00000 n 0000459111 00000 n I opened the valve cover and used a battery to actuate the valve via the posts under the PCB and I hear it clicking. Now, do not waste your money. This is the third Rheem water heater we have had in 2 years! 0000521899 00000 n ]BXD uAxo}pssp{w*Dq^Jcnw`F{Whl8x(|HKkh[X$K5`S7_&gB T~UfN3eb#7?|yua]h0qY^!F,pgvUyF. No injuries have been reported. 03Mar2015 13Apr2015, A0114XXXXX to A5214XXXXX 0000447425 00000 n This was installed by a professional contracting company, and was never adjusted or messed with in any way, other then the consistent problems. 0000443862 00000 n 0000007478 00000 n Apparently we were recommend the wrong one and this unit is meant for a large solar heating array, not a small 2 collector system. I had to spend over $600 dollars on this new unit as well as a $250 labor charge for them to remove and replace the new unit. That leaves a "labor" cost of $250. Went out to feed cat, water on floor, leaking from the top of the unit, NOT ANY LOOSE NIPPLE CONNECTIONS. We are not happy and will never get another Rheem hot watertank again! I wasn't going to complain, even though I was mad for the slow and poor response from Rheem in Warners Bay to fix our hot water service. You go to Home Depot. The unit now cost $1,500 so I have to come up with the $400 + tax difference between the $1,100 they offer for their defective product and the $1,500 they want to charge for a new one. 0000447018 00000 n Seriously??? No wonder no contractor in my area wants to work with Rheem. They couldn't tell me anything, except it would be sent out that day, and arrive on Wednesday. Q0114XXXXX to Q5214XXXXX If I had the money, I would trash the thing and buy another one (different brand) just so I wouldn't have to deal with this company anymore. Even after replacement of the two nipples, the leak was still there. Saw sparks coming from the lower level of my home. 0000425026 00000 n Instead I have to disconnect and haul to Home Depot myself. Tall model) for $418. 0000515432 00000 n Oil But when I called since I didnt receive the email on the approval to go to Home Depot to get an equivalent one. Luckily, I bought the Home Depot extended warranty as Rheem is useless and screws its customers. But when I called in the next day no one had any clue what I was talking about and sent me an email but they started a new case.
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